Anhang E – Externe Quellen und Anschlusswerke#

Management, Governance und Organisation#

EXT-MGT-01 Rüegg-Stürm, Johannes; Grand, Simon (2020): Managing in a Complex World: The St. Gallen Management Model. Vgl. auch offizielle Modellplattform:

https://www.sgmm.ch/en/ (Abruf 10.07.2026).

EXT-MGT-02 Osterwalder, Alexander; Pigneur, Yves (2010): Business Model Generation. Wiley. Offizielles Canvas: https://www.strategyzer.com/library/the-business- model-canvas (Abruf 10.07.2026). EXT-MGT-03 Osterwalder, Alexander; Pigneur, Yves; Bernarda, Greg; Smith, Alan (2014): Value Proposition Design. Wiley. Offizielles Canvas:

https://www.strategyzer.com/library/the-value-proposition-canvas (Abruf 10.07.2026).

EXT-MGT-04 Bland, David J.; Osterwalder, Alexander (2019): Testing Business Ideas. Wiley.

EXT-MGT-05 Kaplan, Robert S.; Norton, David P. (1992): The Balanced Scorecard-Measures that Drive Performance. Harvard Business Review 70(1), 71–79.

https://www.hbs.edu/faculty/Pages/item.aspx?num=9161 EXT-MGT-06 Kaplan, Robert S.; Norton, David P. (2004): Strategy Maps. Harvard Business School Press.

EXT-MGT-07 Senge, Peter M. (1990): The Fifth Discipline. Doubleday.

EXT-MGT-08 Argyris, Chris; Schön, Donald A. (1978): Organizational Learning: A Theory of Action Perspective. Addison-Wesley.

EXT-MGT-09 Kotter, John P. (1996): Leading Change. Harvard Business School Press.

EXT-MGT-10 Edmondson, Amy C. (1999): Psychological Safety and Learning Behavior in Work Teams. Administrative Science Quarterly 44(2), 350–383.

EXT-MGT-11 ISO 37000:2021: Governance of organizations - Guidance. International Organization for Standardization.

EXT-MGT-12 ISO 56002:2019: Innovation management - Innovation management system - Guidance. International Organization for Standardization.

EXT-MGT-13 ISO 9001:2015: Quality management systems - Requirements. International Organization for Standardization.

EXT-MGT-14 ISO 31000:2018: Risk management - Guidelines. International Organization for Standardization.

EXT-MGT-15 ISO 20400:2017: Sustainable procurement - Guidance. International Organization for Standardization.

EXT-MGT-16 ISO 21502:2020: Project, programme and portfolio management - Guidance on project management. International Organization for Standardization.

EXT-MGT-17 Project Management Institute (2021): A Guide to the Project Management Body of Knowledge (PMBOK Guide), 7th ed.

EXT-MGT-18 Doerr, John (2018): Measure What Matters. Portfolio/Penguin.

EXT-MGT-19 Akao, Yoji (1991): Hoshin Kanri: Policy Deployment for Successful TQM. Productivity Press.

EXT-MGT-20 Waterman, Robert H.; Peters, Thomas J.; Phillips, Julien R. (1980): Structure Is Not Organization. Business Horizons 23(3), 14–26.

Design und Innovation#

EXT-DES-01 Brown, Tim (2008): Design Thinking. Harvard Business Review 86(6), 84–92. Ergänzend: https://designthinking.ideo.com/ (Abruf 10.07.2026).

EXT-DES-02 IDEO.org (2015): The Field Guide to Human-Centered Design. IDEO.org.

EXT-DES-03 Design Council: The Double Diamond. https://www.designcouncil.org.uk/resources/the-double-diamond/ (Abruf 10.07.2026).

EXT-DES-04 Stanford d.school: Bootcamp Bootleg / Design Thinking Methods. Hasso Plattner Institute of Design at Stanford.

EXT-DES-05 Ries, Eric (2011): The Lean Startup. Crown Business.

EXT-DES-06 Christensen, Clayton M.; Hall, Taddy; Dillon, Karen; Duncan, David S. (2016): Competing Against Luck. HarperBusiness.

EXT-DES-07 Stilgoe, Jack; Owen, Richard; Macnaghten, Phil (2013): Developing a Framework for Responsible Innovation. Research Policy 42(9), 1568–1580.

EXT-DES-08 McGrath, Rita Gunther; MacMillan, Ian C. (1995): Discovery-Driven Planning. Harvard Business Review 73(4), 44–54.

EXT-DES-09 Maurya, Ash (2012): Running Lean. O’Reilly.

EXT-DES-10 Beck, Kent et al. (2001): Manifesto for Agile Software Development; Schwaber, Ken; Sutherland, Jeff (2020): The Scrum Guide.

Systemdenken, Komplexität und Resilienz#

EXT-SYS-01 Meadows, Donella H. (2008): Thinking in Systems: A Primer. Chelsea Green.

EXT-SYS-02 Meadows, Donella H. (1999): Leverage Points: Places to Intervene in a System. Sustainability Institute. https://donellameadows.org/archives/leverage- points-places-to-intervene-in-a-system/ EXT-SYS-03 Sterman, John D. (2000): Business Dynamics: Systems Thinking and Modeling for a Complex World. McGraw-Hill.

EXT-SYS-04 Checkland, Peter (1981): Systems Thinking, Systems Practice. Wiley.

EXT-SYS-05 Checkland, Peter; Scholes, Jim (1990): Soft Systems Methodology in Action. Wiley.

EXT-SYS-06 Beer, Stafford (1972): Brain of the Firm. Allen Lane; sowie Beer (1979): The Heart of Enterprise. Wiley.

EXT-SYS-07 Ashby, W. Ross (1956): An Introduction to Cybernetics. Chapman & Hall.

EXT-SYS-08 von Foerster, Heinz (2003): Understanding Understanding. Springer.

EXT-SYS-09 Bateson, Gregory (1972): Steps to an Ecology of Mind. Chandler.

EXT-SYS-10 Maturana, Humberto R.; Varela, Francisco J. (1987): The Tree of Knowledge. Shambhala.

EXT-SYS-11 Snowden, David J.; Boone, Mary E. (2007): A Leader’s Framework for Decision Making. Harvard Business Review 85(11), 68–76.

EXT-SYS-12 Vester, Frederic (2007): The Art of Interconnected Thinking. MCB Verlag.

EXT-SYS-13 Holling, C. S. (1973): Resilience and Stability of Ecological Systems. Annual Review of Ecology and Systematics 4, 1–23.

EXT-SYS-14 Walker, Brian; Salt, David (2006): Resilience Thinking. Island Press.

EXT-SYS-15 OECD (2017): Systems Approaches to Public Sector Challenges: Working with Change. OECD Publishing.

https://www.oecd.org/content/dam/oecd/en/publications/reports/2017/08/systems-approaches-to-public-sector-challenges_g1g7f844/9789264279865-en.pdf EXT-SYS-16 Richardson, Katherine et al. (2023): Earth beyond six of nine planetary boundaries. Science Advances 9(37), eadh2458. Überblick:

https://www.stockholmresilience.org/research/planetary-boundaries.html EXT-SYS-17 Raworth, Kate (2017): Doughnut Economics. Random House.

EXT-SYS-18 Ostrom, Elinor (1990): Governing the Commons. Cambridge University Press.

EXT-SYS-19 Midgley, Gerald (2000): Systemic Intervention. Kluwer Academic/Plenum.

EXT-SYS-20 Forrester, Jay W. (1961): Industrial Dynamics. MIT Press.

Impact Management und Evaluation#

EXT-IMP-01 OECD (2019/2021): Better Criteria for Better Evaluation; Applying Evaluation Criteria Thoughtfully. Relevance, coherence, effectiveness, efficiency, impact and sustainability. https://www.oecd.org/en/topics/sub-issues/development-co-operation-evaluation-and-effectiveness/evaluation-criteria.html EXT-IMP-02 Weiss, Carol H. (1995): Nothing as Practical as Good Theory. In: Connell et al. (eds.), New Approaches to Evaluating Community Initiatives. Aspen Institute.

EXT-IMP-03 W.K. Kellogg Foundation (2004): Logic Model Development Guide.

EXT-IMP-04 Earl, Sarah; Carden, Fred; Smutylo, Terry (2001): Outcome Mapping. IDRC.

EXT-IMP-05 Wilson-Grau, Ricardo; Britt, Heather (2013): Outcome Harvesting. Ford Foundation.

EXT-IMP-06 Mayne, John (2001): Addressing Attribution through Contribution Analysis. Canadian Journal of Program Evaluation 16(1), 1–24.

EXT-IMP-07 Nicholls, Jeremy et al. (2012/2015): A Guide to Social Return on Investment. Social Value UK / Social Value International.

EXT-IMP-08 Impact Frontiers: Impact Management Norms and Five Dimensions of Impact. https://impactfrontiers.org/norms/ (Abruf 10.07.2026).

EXT-IMP-09 Global Impact Investing Network (GIIN): IRIS+ System. https://iris.thegiin.org/ (Abruf 10.07.2026).

EXT-IMP-10 UNDP: SDG Impact Standards for Enterprises, Private Equity Funds and Bond Issuers. https://sdgprivatefinance.undp.org/ (Abruf 10.07.2026).

EXT-IMP-11 Global Reporting Initiative (2021 ff.): GRI Universal and Topic Standards. https://www.globalreporting.org/standards/ EXT-IMP-12 IFRS Foundation (2023): IFRS S1 General Requirements for Disclosure of Sustainability-related Financial Information; IFRS S2 Climate-related Disclosures.

EXT-IMP-13 International Integrated Reporting Council / IFRS Foundation (2021): International <IR> Framework.

EXT-IMP-14 BetterEvaluation: Rainbow Framework and evaluation methods knowledge platform. https://www.betterevaluation.org/ EXT-IMP-15 Patton, Michael Quinn (2011): Developmental Evaluation. Guilford Press.

EXT-IMP-16 Pawson, Ray; Tilley, Nick (1997): Realistic Evaluation. Sage.

EXT-IMP-17 Preskill, Hallie; Beer, Tanya (2012): Evaluating Social Innovation. FSG.

EXT-IMP-18 UNDP (2009): Handbook on Planning, Monitoring and Evaluating for Development Results.

EXT-IMP-19 HM Treasury (2020): The Magenta Book: Central Government Guidance on Evaluation.

EXT-IMP-20 HM Treasury (2022): The Green Book: Central Government Guidance on Appraisal and Evaluation.

EXT-IMP-21 European Commission (2021/2025): Better Regulation Guidelines and Toolbox. https://commission.europa.eu/law/law-making-process/better- regulation/better-regulation-guidelines-and-toolbox_en EXT-IMP-22 OECD (2010): DAC Quality Standards for Development Evaluation. https://www.oecd.org/en/publications/dac-quality-standards-for-development- evaluation_9789264083905-en.html EXT-IMP-23 COSO; WBCSD (2018): Enterprise Risk Management-Applying enterprise risk management to environmental, social and governance-related risks.

EXT-IMP-24 Task Force on Climate-related Financial Disclosures (2017): Recommendations of the TCFD; TNFD (2023): Recommendations of the Taskforce on Nature- related Financial Disclosures. EXT-IMP-25 Capitals Coalition (2016): Natural Capital Protocol; Social & Human Capital Coalition (2019): Social & Human Capital Protocol.

Standards, Regulierung und Daten#

EXT-NORM-01 United Nations (2015): Transforming our world: the 2030 Agenda for Sustainable Development, A/RES/70/1. https://sdgs.un.org/2030agenda; global indicator framework: https://unstats.un.org/sdgs/indicators/indicators-list/ EXT-NORM-02 EFRAG (2023/2024): European Sustainability Reporting Standards and IG 1 Materiality Assessment Implementation Guidance.

https://www.efrag.org/en/projects/esrs-implementation-guidance-documents EXT-NORM-03 Global Reporting Initiative: GRI Standards. https://www.globalreporting.org/standards/ EXT-NORM-04 ISO 14001:2015: Environmental management systems - Requirements with guidance for use.

EXT-NORM-05 ISO 26000:2010: Guidance on social responsibility. Überblick: https://www.iso.org/iso-26000-social-responsibility.html EXT-NORM-06 European Union: Directive (EU) 2022/2464 on corporate sustainability reporting (CSRD).

EXT-NORM-07 European Union: Regulation (EU) 2020/852 on the establishment of a framework to facilitate sustainable investment (EU Taxonomy).

EXT-NORM-08 European Union: Regulation (EU) 2024/1781 establishing a framework for ecodesign requirements for sustainable products, including Digital Product Passport provisions. EXT-NORM-09 UN Guiding Principles on Business and Human Rights (2011); OECD Guidelines for Multinational Enterprises on Responsible Business Conduct (2023).

EXT-NORM-10 International Labour Organization: Fundamental Principles and Rights at Work and relevant ILO conventions.

EXT-NORM-11 ISO 37301:2021 Compliance management systems - Requirements with guidance for use.

EXT-NORM-12 ISO/IEC 27001:2022 Information security management systems.

EXT-NORM-13 ISO/IEC 42001:2023 Artificial intelligence management system.

EXT-NORM-14 ISO 22301:2019 Security and resilience - Business continuity management systems.

EXT-NORM-15 ISO 14040:2006 and ISO 14044:2006: Life cycle assessment - Principles, framework, requirements and guidelines.

EXT-NORM-16 UNEP (2011): Towards a Life Cycle Sustainability Assessment. UNEP/SETAC Life Cycle Initiative.

Staat, Politik und Partizipation#

EXT-PUB-01 European Commission (2021/2025): Better Regulation Guidelines and Toolbox, including problem analysis, options, impact assessment, evaluation and fitness checks. https://commission.europa.eu/law/law-making-process/better-regulation/better-regulation-guidelines-and-toolbox_en EXT-PUB-02 OECD (2020): Regulatory Impact Assessment, OECD Best Practice Principles for Regulatory Policy.

EXT-PUB-03 OECD (2022): OECD Guidelines for Citizen Participation Processes. OECD Publishing.

EXT-PUB-04 OECD (2025): Building Anticipatory Capacity with Strategic Foresight in Government. https://www.oecd.org/en/publications/building-anticipatory- capacity-with-strategic-foresight-in-government_d7eb0bb6-en.html EXT-PUB-05 International Association for Public Participation (IAP2): Spectrum of Public Participation.

EXT-PUB-06 Arnstein, Sherry R. (1969): A Ladder of Citizen Participation. Journal of the American Institute of Planners 35(4), 216–224.

EXT-PUB-07 OECD (2017): Recommendation of the Council on Open Government.

EXT-PUB-08 OECD (2024/2025): Drivers of Trust in Public Institutions and related trust survey framework.

EXT-PUB-09 UNDP (2022 ff.): Systems and portfolio approaches for public sector innovation and development.

EXT-PUB-10 Tõnurist, Piret; Hanson, Angela (2020): Anticipatory Innovation Governance. OECD Working Papers on Public Governance.

Medien, Plattformen und Öffentlichkeit#

EXT-MEDIA-01 UNESCO (2023): Guidelines for the Governance of Digital Platforms. https://www.unesco.org/en/internet-trust/guidelines EXT-MEDIA-02 UNESCO: Media and Information Literacy framework and curricula. https://www.unesco.org/en/media-information-literacy EXT-MEDIA-03 European Union: Regulation (EU) 2022/2065 on a Single Market for Digital Services (Digital Services Act).

EXT-MEDIA-04 Wardle, Claire; Derakhshan, Hossein (2017): Information Disorder. Council of Europe report DGI(2017)09.

EXT-MEDIA-05 Habermas, Jürgen (1962/1989): The Structural Transformation of the Public Sphere.

EXT-MEDIA-06 Sunstein, Cass R. (2017): #Republic. Princeton University Press.

EXT-MEDIA-07 Tufekci, Zeynep (2017): Twitter and Tear Gas. Yale University Press.

EXT-MEDIA-08 Gillespie, Tarleton (2018): Custodians of the Internet. Yale University Press.

EXT-MEDIA-09 Vosoughi, Soroush; Roy, Deb; Aral, Sinan (2018): The spread of true and false news online. Science 359(6380), 1146–1151.

EXT-MEDIA-10 Lewandowsky, Stephan et al. (2012): Misinformation and Its Correction. Psychological Science in the Public Interest 13(3), 106–131.

Verhalten, Selbstwirksamkeit und Lernen#

EXT-HUM-01 Deci, Edward L.; Ryan, Richard M. (2000): The “What” and “Why” of Goal Pursuits. Psychological Inquiry 11(4), 227–268.

EXT-HUM-02 Bandura, Albert (1997): Self-Efficacy: The Exercise of Control. Freeman.

EXT-HUM-03 Michie, Susan; van Stralen, Maartje M.; West, Robert (2011): The Behaviour Change Wheel. Implementation Science 6, 42.

EXT-HUM-04 Kahneman, Daniel (2011): Thinking, Fast and Slow. Farrar, Straus and Giroux.

EXT-HUM-05 Thaler, Richard H.; Sunstein, Cass R. (2008): Nudge. Yale University Press.

EXT-HUM-06 World Health Organization (1986): Ottawa Charter for Health Promotion.

Strategische Vorausschau und Entscheidungsintelligenz#

EXT-FOR-01 OECD (2025): Strategic Foresight Toolkit for Resilient Public Policy. Offizielle Methodik mit Annahmenprüfung, Szenarien, Stresstest und Handlungsplanung.

https://www.oecd.org/en/publications/foresight-toolkit-for-resilient-public-policy_bcdd9304-en.html EXT-FOR-02 Schoemaker, Paul J. H. (1995): Scenario Planning: A Tool for Strategic Thinking. Sloan Management Review 36(2), 25–40.

EXT-FOR-03 Tetlock, Philip E.; Gardner, Dan (2015): Superforecasting. Crown.

EXT-FOR-04 Klein, Gary (2007): Performing a Project Premortem. Harvard Business Review 85(9).

Business Architecture und Capabilities#

EXT-ARC-01 The Open Group: The TOGAF Standard, 10th Edition, einschließlich Business Architecture und Series Guides. https://www.opengroup.org/togaf EXT-ARC-02 Business Architecture Guild: BIZBOK Guide und Industry Reference Models mit Capability-, Value-Stream-, Stakeholder-, Informations- und Organisationskarten. https://www.businessarchitectureguild.org/page/002 EXT-ARC-03 Ross, Jeanne W.; Weill, Peter; Robertson, David C. (2006): Enterprise Architecture as Strategy. Harvard Business School Press.

EXT-ARC-04 Galbraith, Jay R. (2014): Designing Organizations. Jossey-Bass.

Prozesse, Produktbetrieb und Teams#

EXT-OPS-01 Object Management Group: Business Process Model and Notation (BPMN) Version 2.0.2. https://www.omg.org/spec/BPMN/2.0.2/About-BPMN EXT-OPS-02 Rother, Mike; Shook, John (1999): Learning to See. Lean Enterprise Institute.

EXT-OPS-03 Shostack, G. Lynn (1984): Designing Services That Deliver. Harvard Business Review.

EXT-OPS-04 van der Aalst, Wil M. P. (2016): Process Mining. Springer.

EXT-PROD-01 Silicon Valley Product Group: The Product Operating Model – outcomes over output, empowered teams, continuous discovery and delivery.

https://www.svpg.com/the-product-operating-model-an-introduction/ EXT-PROD-02 Skelton, Matthew; Pais, Manuel (2019/2025): Team Topologies; offizielle Key Concepts. https://teamtopologies.com/key-concepts